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Happy Retailer

Is there a better store layout for the way your customers shop?

Retailing and Store Design

Sorensen Associates provides research that helps retailers sell more merchandise, enhance the shopping experience, and differentiate themselves from the competition.

Learn about customer attitudes, satisfaction, site location decisions, and brand perceptions. Past retailer studies have examined how much cross-over traffic and cannibalization existed between nearby locations of retail sub-brands, and how conversion rates differ by store.

PathTracker® our patented shopper tracking tool uses RFID and video to reveal customer shopping and buying patterns throughout the whole store.

Identify shopping flow patterns, opportunities for cross-selling and impulse, and the optimal store layout for your customers.

Grocery store map

PathTracker

Fresh from the Source:

The Science of Shopping AMA's Marketing Research, by Herb Sorensen

Retailers Who Need to Know The latest techniques for retailers to understand the consumer.

PathTracker® for Retailers - How retailers can benefit from PathTracker® insights.

Is Your Card Program a Customer Loyalty Program or a Customer Requirement Program? by Mark Heckman

Trade Promotion Management...from a Retailer's Perspective by Mark Heckman

Keeping In-Store Technology in Balance With Supporting Resources by Mark Heckman

Sorensen Associates Quality The challenges and solutions to conducting quality in-store research.

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